Privacy policy

At Altitude, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use our website.

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Your name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through our payment providers)
Order history
Website usage information such as IP address and browsing activity

This information helps us process orders and improve our website.

How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Send occasional marketing emails (only if you choose to receive them)
Payment Security
All payments are processed through secure third-party payment providers. We do not store or have access to your full card details.
Sharing Your Information
We only share your information when necessary to operate our business, such as with:
Payment providers
Delivery companies
Website hosting and e-commerce platforms (such as Shopify)

These services only receive the information required to perform their role.

We do not sell or rent your personal data to third parties.

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies help us remember preferences and analyse website traffic.

You can choose to disable cookies through your browser settings.